Agents should provide information about themselves via blogs that can be viewed on mobile devices. In the discussion and planning phase, buyers will want to share information about listings with their decision-making partner, so agents must ensure that blog posts and listings feature their contact information and tools that allow sharing via e-mail or social media.
When it comes time for buyers to make a decision, agents should give them something of value in order to build trust. They must keep in mind that consumers make decisions based on trust, convenience, and economics; and if they provide these, buyers will need the agent's help -- even with the vast amount of information available to them online.
Article curated from Realtor Mag
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